A few years ago when the city launched a complete redesign of its website, the change was dramatic and very welcome. In the time since, some weaknesses have become noticeable and the art of designing websites has moved forward.

For example:

• The search function doesn't work well,
• Some sections are rarely updated while others are almost to the minute, and
• Several other cities have sites that can be offered as good models.

There are many ways the site could be improved. These examples are offered to stimulate other observations that can be used to improve the site. Dorothy White, Garland's Public and Media Affairs Manager, is looking for such input and she is looking for some community members to serve in a focus group.

City Website Users Invited to Give Feedback

Garland, Texas—September 24, 2007—The City of Garland wants to hear from anyone who utilizes the City’s website. A survey is available on the City’s homepage at www.ci.garland.tx.us.

 

The survey results will be used to help the City make website improvements. City website managers want to hear from users about how they navigate the site, sections they use most often, features that would make the site easier to use, and more.

 

The survey also gives users the opportunity to volunteer to participate in a users focus group exercise. All information gathered for the survey will be used for internal purposes only and will not be shared with any outside sources.

 

Your participation and help would be greatly appreciated!

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